There is nothing that causes me greater anxiety than travel. I am not a fan of flying, but I also know to get from point A to point B there is only one way short of teleporation or leaving your job to travel in a motor home. Last year I took my first trip with Southwest. After all the scary stories I heard about the cattle call to get on the plane, I have to tell you I really enjoyed my flight. We paid the extra $10 upgrade to get on the plane first, definitley worth the money! I figure if we aren't paying for baggage, might as well pay for the upgrade. The plane itself needed a little updating, and now I am happy to see that Southwest will be doing a little housekeeping on the planes.
Southwest has taken a smart approach, cutting almost 600 pounds from the plane with a slick re-design of their seats. This will save the company about $10 million dollars each year. This is the first time they have made upgrades to the planes since 2011. The seats are aimed at being more comfortable (maybe Kevin Smith and I can sit next to eachother) but they are actually adding a few more seats to each plane. (more profit) I wish they would stay out of the celebrity spotlight, it seems that they have so much potential and they are by far the most reasonable, they are always getting in trouble in the news for throwing some celebrity off.
I am still looking forward to my next flight with them, and I love the no change fees. Did you know you can change a flight and just keep your credit for the next one? Sounds good to me. There are some great time lapse videos online of the interior re-design. I can only imagine how long the process was, but it breaks down into a neat one minute video.